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Terms and Condition

Terms and Conditions | TheMarkhor.pk

Welcome to TheMarkhor.pk, Pakistan’s leading online shopping destination. By using our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

  • By accessing or using TheMarkhor.pk, you accept these terms in full.

  • We reserve the right to modify, update, or replace any part of these terms without prior notice.

2. User Accounts

  • You may be required to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your account and password.

  • TheMarkhor.pk reserves the right to suspend or terminate accounts suspected of fraudulent activity.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions and pricing.

  • Prices are subject to change without prior notice.

  • In case of a pricing error, we reserve the right to cancel or modify an order.

4. Order Processing & Payment

  • Orders are processed after payment confirmation.

  • We accept multiple payment methods, including Cash on Delivery (COD), Credit/Debit Cards, and Bank Transfers.

  • TheMarkhor.pk reserves the right to cancel orders due to stock unavailability, payment failure, or other valid reasons.

5. Shipping & Delivery

  • Orders are shipped within 1-2 business days and delivered within 3-7 business days.

  • Shipping charges depend on the destination and order value.

  • Delays may occur due to unforeseen circumstances.

6. Return & Refund Policy

  • You can return/exchange a product within 7 days of receiving it, subject to our Return Policy.

  • Refunds will be processed within 2-3 business days after approval.

  • Sale items and opened sealed products are non-refundable.

7. Cancellation Policy

  • Orders can be canceled before shipping. Once dispatched, cancellations are not allowed.

  • Refunds for canceled orders will be processed within 2-3 business days.

8. Intellectual Property Rights

  • All content on TheMarkhor.pk, including logos, text, images, and product descriptions, is our property.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

  • TheMarkhor.pk shall not be responsible for any indirect, incidental, or consequential damages arising from website usage or order fulfillment.

10. Privacy Policy

  • We respect your privacy and are committed to protecting your personal data.

  • Our Privacy Policy outlines how we collect, store, and use customer information.

11. Governing Law

  • These terms are governed by the laws of Pakistan.

  • Any disputes shall be resolved in the courts of Pakistan.

12. Contact Information

For any queries regarding these terms, please contact us at: 📧 Email: themarkhors.pk@gmail.com 📍 Address: Warsak Road Babu Garhi Jamshed abad, Peshawar, Pakistan.

By using TheMarkhor.pk, you acknowledge and agree to these Terms & Conditions, ensuring a smooth and secure shopping experience.