Return Policy | Online Shopping in Pakistan
At The Markhors, customer satisfaction is our top priority. If you are unhappy with your order, you may request a return or exchange within 7 days of receiving the item. Any requests made after this period will not be entertained.
Return Conditions:
Returns without prior authorization will not be accepted.
The item must be unused, unworn, with original tags and packaging.
A valid receipt or proof of purchase is required.
Customers must use a trackable shipping method when returning items.
Non-Returnable Items:
Sale items are non-refundable.
Sealed-packed items cannot be returned once opened.
Items damaged or lost due to customer negligence are non-refundable.
How to Initiate a Return?
Contact us: Email themarkhors.pk@gmail.com within 7 days of receiving your order. Attach photos/videos of the product along with your order number.
Ship the item: If approved, we will provide the return address. Customers must use a trackable courier service to ensure safe delivery.
Exchange: Once we receive the returned item, we will inspect it within 3-5 working days and process an exchange if applicable. At TheMarkhor.pk, customer satisfaction is our top priority. If you are unhappy with your order, you may request a return or exchange within 7 Days.
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