Cancellation Policy | Online Shopping in Pakistan

At The Markhors, we understand that sometimes you may need to cancel your order. To make the process seamless, we offer the following cancellation policy:

Order Cancellation Conditions:

• Orders can be canceled before shipment. Contact us immediately at themarkhors.pk@gmail.com with your order details.

• If the order has already been dispatched, it cannot be canceled.

• If cancellation is requested before shipping, we will issue a full refund to the original payment method.

How to Cancel Your Order?

1. Contact us at themarkhors.pk@gmail.com as soon as possible.

2. Provide your order number and reason for cancellation.

3. If the cancellation request is approved before shipment, the refund will be processed within 2-3 working days.

For any further assistance, feel free to reach out to us!

Refund Policy | Online Shopping in Pakistan

Refund Process

• If your return request is approved, refunds will be credited back to the original payment method within 2-3 working days.

• If you don’t receive your refund, please check with your bank or credit card provider.

• Shipping costs are non-refundable.

Return Shipping Charges

• If the return is due to our error (wrong or defective item), we will cover the full shipping cost.

• If the return is due to buyer’s preference (change of mind, wrong size ordered), the customer will bear the shipping charges.

• We do not charge a restocking fee.

Order Cancellations

• Orders can be canceled before shipment. Contact us immediately at themarkhors.pk@gmail.com.

• Orders cannot be canceled once dispatched.

Why Shop With Us?

• Trusted online store in Pakistan with secure payment options.

• Fast and reliable delivery across Pakistan.

• Customer-centric return and exchange policy.

For more details, feel free to contact us at themarkhors.pk@gmail.com. We are committed to making your online shopping experience in Pakistan smooth and secure.